WhatsApp audience automation

hey community 馃榿
im working with make and WhatsApp chatbot
and Im wondering if you guys have any recommendation on how to update whatsapp audience automatically (im not using sendpulse crm yet)

currently my flow is only able to create users with sendxulse API call
but I didn't found a way to update phone numbers or users names that already exist in my WhatsApp audience in sendpulse

any cool tips for a novice?馃檹 馃檹

Best reply by Chen Urieli

Hey Liel! 馃憢

There鈥檚 actually a detailed SendPulse API that allows you to fully interact with the CRM, including:

  • Searching by phone number to avoid duplicate contacts

  • Updating existing contact fields (name, custom variables, etc.)

  • Managing audience segments dynamically for WhatsApp flows

I've been working with SendPulse for over 5 years, especially around CRM and chatbot automations - if you'd like, I offer paid support and would be happy to help you streamline the flow via Make.com or custom API calls.

Feel free to reach out if you're interested 馃殌

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