Some bot users showing up in Google Sheets but not in the chats section

Hi everyone! We’re running a registration funnel in a Telegram bot. About 100 people went through it, and all of their data was successfully added to our Google Sheet.
But in the Chats section of SendPulse, I only see around half of these users.

Why is it that contacts appear in the Audience — and their data gets sent to Sheets — but not all of them show up in Chats?

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