Can't reconnect Instagram bot - says it already exists

Hi! I haven’t logged into SendPulse for a while, and now that I'm back to working on my bots, I can't connect Instagram.


Does anyone know why this might be happening? It says the bot already exists, but I can’t see it here.

Best reply by Viktoria Otroshenko

Hey Lena Pulsen,

Try clicking “Show all” in your Instagram connections and then refresh the access permissions. Sometimes Instagram just needs those permissions updated again, especially if you haven’t logged in for a while 😊

Here’s a quick guide that walks you through it step-by-step!

Let me know if it works! 💬✨

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